Stephan^® machines exist in more than 100 countries all over the world.

Subsidiaries are in the United States, Canada, France, Belgium, Great Britain, Netherlands, Austria and in Singapore.
You will find Stephan agents in Europe (Poland, Bulgaria, Denmark, Finland, Greece, italy, Norway, Spain/Portugal, Sweden, Switzerland,Turkey...), in Asia (China and Japan), in the middle-East (Israel, Jordania, Yemen, Oman, Kuweit, Chyprius...), in Africa (Eqypt and South Africa) and in South America (Argentina, Brazil, Chili, Costa Rica, Colombia, Mexico, Preu, Uruguay, Venezuela...)
Come and click on the websites of our subsidiaries ...

Websites

Corazza
Opm
R.C
Stephan Machinery
Sympak
Sympak Process Ingineering


Subsidiairies

Stephan Machinery
Stephan-france
Stephan-belgium
Stephan-singapore

If you would like to track an order you placed today, please call Customer Service between 3:00 PM and 5:00 PM Central Time to obtain your tracking number.

If you have a Sympak invoice, the tracking number is located on your invoice in the "Ship Via" field.

You can rest assured that Sympak will strive to provide you with the fastest most efficient service, along with the highest quality products available. Should we experience any delays in processing or shipping your order, you will be promptly notified.

Sympak Order Policies
Returns - You must call customer service to obtain a return merchandise authorization number (RMA number). Packages not referencing an RMA will be returned to sender. A 25% restock fee may apply to returned parts. Shipping charges are not refundable.

Credit Card Payment - A "Cardholder Letter of Acceptance" form (credit card authorization) must be filled out and faxed to our Customer Service Department prior to shipping your order. A 3% credit card processing fee applies to your order total. Credit card fees are not refundable.

C.O.D. Orders - Buyers ordering parts COD or “Cash On Delivery” must have a Cashier Check or Money Order ready for UPS upon delivery of your part. Customer service will call you with your COD total. Company checks are not accepted using this delivery option.

Sympak Inc., Stephan Division allows you to electronically submit a part order. Please note, payment transactions and order shipment will not be processed until a Stephan Division sales representative contacts you to finalize your parts order.

For more information on payment types and online part orders, please review the order policies on the Find A Part page.